Slow Ordering Process

While mobile x-ray companies seem synonymous with speed and efficiency, this isn’t always the case. 

Some larger corporations will have your nurses calling into a 1-800 number and dealing with slow response times and a sluggish ordering process that can result in delays and mis-orders. 

Especially in the COVID-19 climate, nurses simply do not have the time to be sitting at their desk for 15 minutes trying to place an order for an x-ray.

With Mobile Images, your nurses speak directly with a skilled dispatcher who is focused on making your ordering process as fast as possible. 

Our dispatchers are focused on:

  • Caring for you and your residents: You can develop the type of streamlined communication you have with someone who is a colleague, rather than a stranger in a call center somewhere halfway around the country or the world.
  • Getting the order right: Coding is confusing. If you don’t have a skilled translator, it can feel like you’re talking in a foreign language. But, it doesn’t have to be so difficult to navigate if you have a skilled dispatcher on your side. Our dispatchers understand mobile diagnostic imaging coding and they are there to help you make sure you get it right the first time.
  • Fast, easy ordering process: Our dispatchers are attuned to the daily struggle and rush of the nursing profession. Their priority is to get your order placed quickly and correctly so you can get back to the primary function of your job: caring for residents.

Ordering diagnostic tests can be a burdensome part of a nurse’s day, but it doesn’t have to be. 

Mobile Images helps you navigate the proper coding and ordering to ensure you are ordering the correct procedures for the problem at hand. This doesn’t just save time, it can also save money. By navigating the order correctly on the front end, it results in correct billing post-procedure.