When you begin to log into the portal, please check that you have the latest version of JAVA on your computer. You will not be able to access the portal unless this is done. 

• Links will be sent to your email for patient billing assignments. You can do them daily, weekly, or at least the last week of the month. 
• Email notifications will remind you the last 10 days of the month. The closer you get to the end of the month, the more notifications you will receive. Please notify us of any change in personnel that need access directly to the portal.
• You will be assigned a login and password that will never change, but a 4-digit pin is required to change every 60 days. Please email the Facility Billing Manager at earlene@mobileimages.org for pin resets.
• Be sure to check your access is active before the first business day. As soon as all patients are assigned, you can receive your invoice notification. 
• Always check for outstanding invoices when you go back into the portal to retrieve your invoice for AP. If you see anything that is past due, it is. Please email the Facility Billing Manager if you have any questions. 

INSTRUCTIONS on ASSIGNING PATIENTS: 

If you receive a notification to your email, click on the link and it will take you straight to the portal for logging in.

If you are logging onto our website www.mobilexray.com, click the PORTAL ACCESS button. 

Next choose the STATE your facility location is in, click on Xray Facilities or Ultrasound Facilities. 

Type in user ID and password click GO. 

Enter the pin and click GO. The first time you login it will ask for the PIN twice. 

At the top of the menu, choose PPS Billing. 

Next, click on BILLING ASSIGNMENT.

The patients under Undecided Exams are the patients that need your attention. 

After reviewing your census, click (F) to bill facility and (I) to bill patient’s primary insurance.

• Medicare traditional or Med Adv plans if skilled on the Service Date, click F for facility responsibility. 
• If patient is on a Medicare B, Medicaid bed, or a private pay stay, click I for INSURANCE to be filed.
• Those patients already assigned under FACILITY EXAMS have already been coded and assigned by Mobile Images staff for contract agreements such as Out of network plans, Georgia Medicaid only, etc.

Once you have assigned, continue to check back weekly and on the first business day of the month to make sure all exams have been assigned. If this is not completed, your invoice will not be released. 

FACILITY – you must log back on at the beginning of the month to pull your invoice and forward it to AP for payment. We do not email these invoices to your AP.  

TO VIEW INVOICE 

Returning to the portal from the link that states “Your invoice is now ready to review”: 

Click on the PPS Billing tab. 

Click on Invoices. 

Click on the PDF file to download, you can also download as an excel spreadsheet if preferable.

Make sure to notice any outstanding invoices with balances and make sure those are being processed for payment. 

Click on the Invoice you need, then print or save and forward to AP for payment.